Frequently Asked Questions

All orders ship out within 2-5 business days unless stated otherwise on the top banner.

All of our packages are shipped with USPS.

First class mail takes 5-7 business days to deliver your package once it is shipped out while priority mail only takes 1-3 business days (this is for US packages).

Athena's Art Cove is based in the US and we ship to the US, Puerto Rico, Canada, UK, and New Zealand. Shipping internationally costs $14.50.

When a product is on backorder that just means there may be a slight delay on your order as we are still working on orders from previous days. 

If you aren't sent an email confirming your order that is okay your order most likely went through but just to be sure we do recommend leaving us an email so we can double check. Sometimes with so many order emails being sent out, our website does glitch and it doesn't always send everyone an email. Once you message us we will resend you, your order confirmation. 

Since the ink on our adjustable rings is water-based, it does fade over time, especially if it's worn in water. However, your ring can easily be refilled at home! You're also welcome to request a ring with no ink that way you don't have to worry about it fading (leave this request in the customization box of your order or in your order notes). To refill the ink on your ring all you will need is a Sharpie, rubbing alcohol, and a cloth. Simply go over the design on your ring with Sharpie and then wipe off any excess ink with the rubbing alcohol and cloth.