Return Policy

Returns and exchanges are not allowed on custom/made-to-order pieces. 

Returns and exchanges are allowed if anything is received broken or damaged. In this case, in order for there to be a return/refund for your item, there will need to be photographic proof of your damaged item.

Returns or exchanges are also allowed if something does not fit correctly. No proof is needed for this type of return or exchange, and refunds will only be made once the item is sent back and received. Please note that custom pieces are excluded from returns, however, if your jewelry does not fit, please contact us and we will be more than happy to assist you as needed.

If any packages are lost in the mail, feel free to message me at athenasartcove@gmail.com to discuss refunds or contact your local post office. No refunds will be made for lost items until local post offices are contacted and confirmed that the package is completely lost. 

*Please note that refunds will only be done for items and not for shipping.